Chicago O’Hare International Airport has its main international terminal, known as Terminal 5. Passengers flying Air New Zealand from Chicago O’Hare International Airport use Terminal 5.
The following guide to the Air New Zealand ORD Terminal is meant to provide travelers with insight into what the terminal looks like and what services it offers.
When traveling with Air New Zealand from O’Hare International Airport, it is wise to check the terminal information in advance. Information on where you will need to check in, drop your bags, and board will help you have an organized travel experience.
In Terminal 5, passengers can find check-in, bag drop, and boarding services. All the processes mentioned above can be done with minimal hassle since Terminal 5 is designed to help passengers access all the services they require easily.
| Airport Name | Chicago O’Hare International Airport |
| Airport Address | 10000 W O’Hare Ave, Chicago, IL 60666, United States |
| Contact Number | +1 800-832-6352 |
| Arrivals & Departures Terminal | Terminal 1 |
| Airport Code | ORD |
| Country | United States |
| Working Hours | 24 hours |
| Air New Zealand Contact Number | +64 9 357 3000 |
| Official Website | https://www.airnewzealand.com |
| Tiktok | https://www.tiktok.com/notfound |
| https://x.com/flyairnz | |
| https://www.instagram.com/airnz/ | |
| https://www.facebook.com/AirNewZealand/ | |
| Youtube | https://www.youtube.com/c/airnz |
While departing from Air New Zealand’s Terminal at Chicago’s O’Hare International Airport, you will have access to various facilities that add to the ease and comfort of your experience.
This terminal offers amenities including fast Wi-Fi, dining options, duty-free stores, shops, lounges, ATMs, foreign exchange counters, lavatories, and comfortable seating. Booking help desks, baggage services, flight information desks, and other related queries can also be addressed here.
| Flight Ticket Booking | Ticket Rescheduling | Unaccompanied Minor |
| Web / Online Check-in | Airport Counter Check-in | Baggage Allowance |
| Kiosk Check-in | Airport and In-Flight Wifi | Flight Information |
| Missing Luggage | Travel with Pets or Animals | Visa-related Information |
| First Class and Business Class Seats Enquiries | Duty-free Allowance | Immigration Services |
| Privilege Club | Airport Lounges | Economy Class Seat Enquiries |
| Transit Information | Pet Relief Area | Delayed Flights |
| Seats Selection | Concierge Services | Privilege Club |
| Airport Facilities | In-Flight Entertainment | Cancellation And Refund |
Passengers looking for any assistance before their departure can reach out to the Air New Zealand office located at 836 Patton Dr, Tower B, Chicago, IL 60666, USA. Passengers can contact the office at 1‑800‑262‑1234. The office personnel would help with your bookings, changes to tickets, baggage rules, cancellations, reimbursements, and any travel queries.
In case passengers need special assistance, including wheelchair services or special meals, passengers must contact the airline in advance.
Travelers have an easy way to orient themselves within the airport by referring to the Chicago O’Hare International Airport Maps that are available at Terminal 5 and on its website. These maps will allow you to find various spots, such as the check-in counter, security checkpoint, gate boarding area, baggage claim area, lounges, washrooms, and restaurants.
Air New Zealand’s Chicago O’Hare Airport Terminal is a modern and well-furnished terminal for international travelers. In case of any queries regarding check-in, baggage, or flights, travelers can approach the help desk of Air New Zealand located at the terminal.
Of course! The Air New Zealand ORD Terminal offers family-friendly amenities, such as quiet rooms, play areas, and baby care stations, for passengers traveling with kids.
The Air New Zealand flight will board and leave from Terminal 5 at the Chicago O’Hare International Airport.
Terminal 5 at Chicago O’Hare International Airport is the arrival terminal for Air New Zealand.
Flights operated by Air New Zealand depart from Terminal 5 at Chicago O’Hare International Airport.
Indeed. You can buy luxury items, cosmetics, fragrances, and more in the sizable duty-free area at the Air New Zealand Chicago O’Hare International Airport Terminal.