Passengers traveling on Air Transat flights from Punta Cana International Airport need to know a few things about the terminal. Passengers’ understanding of the location of the terminal and facilities provided by the airport will assist in the smooth completion of check-in, security checkup and boarding processes without any difficulties. The following guide provides important information on services at the Air Transat PUJ Terminal, facilities at the airport, and assistance for travelers at Punta Cana International Airport.
Air Transat manages its flights from Terminal A at Punta Cana International Airport. This terminal is intended for international travelers, which means that travelers will enjoy convenience and efficiency while moving around the airport. Air Transat passengers using Punta Cana International Airport can undertake check-in, bag drop, immigration, security screening, and boarding services at the terminal prior to departing for their respective boarding gates. The airport also provides flight information boards and wayfinding signage that facilitate easy access to airline counters, lounges, bag claim areas, restaurants, and many other facilities for travelers.
To enhance the efficiency of the process of traveling from the airport, passengers should undertake an online check-in process through the airline’s website or app before arriving at the airport to avoid the hassle of queuing at the counter. If you have checked bags, you can go straight to the bag drop counters. Below is a brief description of the airport’s terminal facility:
| Airport Name | Punta Cana International Airport |
| Airport Address | HJ6J+WW Punta Cana, Dominican Republic |
| Arrivals & Departures Terminal | Terminal A or Terminal B |
| Airport Code | PUJ |
| Contact Number | +18099592376 |
| Working Hours | 24 Hours |
| Official Website | https://www.airtransat.com |
| Official X | https://x.com/airtransat |
| https://www.instagram.com/airtransat | |
| https://www.facebook.com/AirTransat | |
| Youtube | https://www.youtube.com/user/AirTransat |
Travelers using the Air Transat terminal at Punta Cana International Airport can enjoy a wide range of amenities and facilities aimed at enhancing their experience before leaving for their destinations. This terminal provides an enjoyable environment for travelers by offering facilities for relaxation and convenience. Some of the services available include the provision of complimentary internet services for travelers who wish to connect while waiting for their flights. There are also restaurants, cafes, snack bars, and duty-free shops within the terminal for the sale of meals, drinks, souvenirs, and other items to travelers.
Other facilities include ATMs, currency exchange offices, comfortable seating lounges, charging facilities, restrooms, and information desks. Travelers using premium classes may also have the opportunity to enjoy airport lounges, which allow them to rest in a more relaxed atmosphere before their flights depart. Travelers can visit the Air Transat counters in the terminal for information on flight bookings, baggage services, flight changes, boarding passes, and other information related to their travels. Special services such as wheelchair assistance, medical services, and special meal plans should be requested prior to travel dates.
| Flight Ticket Booking | Ticket Rescheduling | Unaccompanied Minor |
| First Class and Business Class Seats Enquiries | Duty-free Allowance | Immigration Services |
| Privilege Club | Airport Lounges | Economy Class Seat Enquiries |
| Web / Online Check-in | Airport Counter Check-in | Baggage Allowance |
| Kiosk Check-in | Airport and In-Flight Wifi | Flight Information |
| Missing Luggage | Travel with Pets or Animals | Visa-related Information |
| Transit Information | Pet Relief Area | Delayed Flights |
| Seats Selection | Concierge Services | Privilege Club |
| Airport Facilities | In-Flight Entertainment | Cancellation And Refund |
Those who will need any pre-travel assistance from Air Transat for their travel requirements related to making or changing reservations, checking baggage information, receiving a refund, cancellation of travel, and other similar issues can contact the Air Transat Punta Cana office for their guidance. If any traveler requires assistance with special travel arrangements, such as assistance for the elderly or disabled, unaccompanied minor children, or those traveling with pets, the passenger is advised to contact the airline in advance.
Those passengers who will be traveling through Punta Cana International Airport for the first time are advised to have a look at the airport map to have an idea about the terminal layout of the airport. The airport provides maps in the terminal building and also on its official website. The Punta Cana Airport map provides valuable details on passenger service areas such as check-in counters, security checkpoints, boarding gates, baggage reclaim, lounges, dining services, shops, transportation facilities, and restrooms.
The passengers traveling on Air Transat at Punta Cana International Airport Terminal will be able to enjoy an enjoyable and convenient travel experience with the help of advanced facilities and good services. If any of the travelers need assistance with luggage, tickets, the check-in process, or flight details, they can readily visit the travel support service desks provided by Air Transat at the terminal.
Air Transat handles all its flight formalities and other tasks at Terminal A of Punta Cana International Airport.
Air Transat will take off from Terminal A of the PUJ. Ensure you have all the necessary documents.
Air Transat will touchdown at Terminal A of Punta Cana International Airport.
Terminal A of PUJ has various help desks, where Air Transat professionals will update you.
Yes. Passengers can recharge their devices at the Air Transat ARN Terminal.