Baggage Claim at Orlando International Airport (MCO)
Once you land at Orlando International Airport, you’ll get ready to start your trip. After getting off the plane, simply follow the clear Baggage Claim or Arrivals signs to get where you need to go. Most flights like Virgin Atlantic arrive in Terminals A, B, or C, so you may have to do a little walking. You can even take a short train shuttle to get to the main area. Once you find the correct carousel, stand near it & wait for your luggage to arrive. If you do not see your luggage after 20 minutes, go to the nearby airline help desk. Orlando Airport baggage claim is very big & has many signs to help you find your way. With any luck, you will have your luggage in a short amount of time & stay ready to experience all of the great things that Orlando has to offer!
Location of MCO Baggage Claim
Once you become familiar with your terminal, you can easily find the baggage claim area.
| Terminal | Main Location | Carousel/Bag Claim Details |
| Terminal A | Level 2 (main) | Carousels 1-16 |
| Terminal A | Level 1 (limited) | Bag Claim 8A (Virgin Atlantic), bag wrapping |
| Terminal B | Level 2 (main) | Carousels 20-32 |
| Terminal B | Level 1 (limited) | Bag Claim 28B, bag storage |
| Terminal C | Level 6 | All carousels (domestic and international) |
Contact Details of MCO Baggage Claim
If you need to get in touch with the baggage claim department for any query or help, you can contact them using the following details:
| Phone Number | (407) 825-2111 |
| Email Address | MCOPIO@goaa.org |
How to Find Carousel at Orlando Airport Baggage Claim?
Once you arrive at baggage claim, you must locate your carousel & baggage.
- Start by checking the flight information monitors. You will find these monitors located outside carousels, & it displays your flight number, airline, & the associated carousel number or belt letter.
- Most probably, your flight will get listed as either the flight number or the city; the carousel number will be listed directly after the flight.
- Based on whether you are at Terminal A or B, carousels get numbered 1-16 & 20-32, while Terminal C may have different numbering. Follow the posted arrows & directional signs to find your baggage claim zone in the terminal.
- If you cannot identify your correct carousel, you can ask airport staff for help. You will find the team at an information desk or anywhere else in the airport, who can help direct you to the correct carousel.
- Keep your eyes open for changes to carousel numbers. Last-minute changes do happen to carousel numbers at an airport, so be sure to pay attention to the monitors & listen for any announcements concerning your flight.
MCO Baggage Claim: Waiting Time
You will receive your bag from the carousel between 10 to 30 minutes after you arrive at the bag claim area.
- After a passenger plane lands, bags will begin coming out 15-25 minutes after the plane’s wheels hit the ground.
- From when the plane lands until you receive your bag, you can expect 20-45 minutes. Many passengers have reported that bag wait times during busy flights and on Southwest Airlines can be 30-45 minutes.
- During busy travel periods, or if your flight is very full, the wait times are usually longer.
- To wait for your bag more comfortably, you should stand close to the carousel, watch for your bags arriving in the carousel, and remain patient.
Lost, Delayed, or Damaged Baggage
If your bag is missing, delayed, or damaged at Orlando Airport, you should respond immediately to report the issue & et someone to solve it.
Delayed Baggage
If your baggage does not appear on the carousel after waiting, you should proceed immediately to the airline’s Baggage Service office. You must then report the delay before departing the airport. This includes providing the flight information, baggage tag number, & description of your bag. Once you have submitted a report, the airline will provide a file reference number or incident number to track the delayed bag. Your airline will make every attempt to locate and deliver your delayed baggage as soon as possible.
Orlando International Lost and Found
If your bag has not been located after a specific time, you must file an official claim with the respective airline. You should have your reference number available to file your claim online or by phone. Compensation procedures for truly Orlando Airport lost luggage are defined by measures.
Damaged Bags
If your bag or the thing(s) inside it gets broken, shredded, or damaged in-flight, you should report it to the airline as soon as possible. It is best to report it before you leave the airport, if you can. Be prepared to show the damage & file a claim for reimbursement for the total cost of repair, replacement, or compensation of the damage caused by the airline.
Frequently Asked Questions
Within terminals A & B, your baggage claim will mainly be on Level 2, while Baggage Carousels are also located on Level 1, as well as on Level 6 of Terminal C.
You can find your luggage pick-up area right after you arrive at the Airport’s Baggage Claim by searching the large electronic flight information screens.
After you land, your bags will usually arrive at the airport between 10 and 30 minutes, regardless of the time of day.
To speed up your recovery, immediately report the late or missing luggage at your airline’s baggage service office.
If your bag got damaged, contact your airline’s baggage service office as soon as possible.
Luggage lockers are in Terminal B, Level 1, near Dollar Car Rental at MCO.
