Knowing the Dubai International Airport (DXB) layout and services before traveling with Air New Zealand will help you have an efficient journey. Know all the necessary information regarding Air New Zealand’s DXB terminal, check-in process, baggage service, security, boarding process, and airport facilities.
Air New Zealand operates from Terminal 1 at Dubai International Airport (DXB), where it codeshares and partners with other airlines. Passengers will have access to various facilities, such as check-in, baggage handling, security checks, and boarding. Please note that the operating airline and terminal for some flights may vary based on the flight details.
| Airport Name | Dubai International Airport |
| Airport Address | Airport Rd – Al Garhoud – Dubai – United Arab Emirates |
| Contact Number | +971 4 224 5555 |
| Arrivals & Departures Terminal | Terminal 3 |
| Airport Code | DXB |
| Country | United Arab Emirates |
| Working Hours | 24 hours |
| Air New Zealand Contact Number | +64 9 357 3000 |
| Official Website | https://www.airnewzealand.com |
| Tiktok | https://www.tiktok.com/notfound |
| https://x.com/flyairnz | |
| https://www.instagram.com/airnz/ | |
| https://www.facebook.com/AirNewZealand/ | |
| Youtube | https://www.youtube.com/c/airnz |
Terminal 1 at Dubai International Airport offers a wide range of facilities well suited for Air New Zealand travelers. There are dining options, including cafés and places to enjoy Middle Eastern and international food, as well as shopping zones featuring duty-free shops, luxury brands, electronics, and everything one would need for the trip. Also, they provide useful services such as free Wi-Fi, charging points, currency exchange, ATMs, prayer rooms, and comfortable toilets.
| Flight Ticket Booking | Ticket Rescheduling | Unaccompanied Minor |
| Web / Online Check-in | Airport Counter Check-in | Baggage Allowance |
| Kiosk Check-in | Airport and In-Flight Wifi | Flight Information |
| Missing Luggage | Travel with Pets or Animals | Visa-related Information |
| First Class and Business Class Seats Enquiries | Duty-free Allowance | Immigration Services |
| Privilege Club | Airport Lounges | Economy Class Seat Enquiries |
| Transit Information | Pet Relief Area | Delayed Flights |
| Seats Selection | Concierge Services | Privilege Club |
| Airport Facilities | In-Flight Entertainment | Cancellation And Refund |
There is no administrative office of Air New Zealand in Dubai. All the assistance related to passenger services can be offered at the check-in counters of Air New Zealand or at the counters of the airline’s partner airlines situated in Terminal 1. If you have questions before arrival, you can contact the airline via its official website, mobile application, phone numbers, or email.
The DXB Terminal map makes it easier for the traveler to find their way around the terminal by marking the check-in counters of Air New Zealand or the partner airlines, security points, gates, baggage areas, lounges, restaurants, shops, and transportation points within the terminal.
Flying with Air New Zealand via DXB Airport is a breeze if one is well prepared for the journey. Terminal 1 provides modern infrastructure and good facilities that are helpful for international passengers during their journey.
Air New Zealand operates flights from Terminal 1 of Dubai International Airport (DXB).
Eligible Air New Zealand passengers (business class, for instance) can access partner lounges in the terminal, such as the Ahlan Lounge and others from other airlines.
Baggage-handling facilities are available at Air New Zealand or partner airline check-in desks at Terminal 1.
There are several dining options, such as cafes, restaurants, and fast-food outlets, as well as shops such as duty-free, retail, and convenience stores.
Free Wi-Fi is available at Terminal 1 of the airport for all passengers, including Air New Zealand passengers.