Traveling after losing someone feels different. Time moves more slowly, and your heart feels heavier than your luggage. Everything around you continues, but within, you feel stuck and clueless. That’s where the Air New Zealand MEX Terminal steps in, offering comfort and care at every step you take. The proficient team of Air New Zealand is also available to assist you with various services, including quiet spaces for relaxation, soft-lit lounges, a medical room, clean restrooms, a book reading zone, shuttle service, wheelchair assistance, and warm meals.
Additionally, for your convenience, a customer support desk is also available, where you can ask your queries. If you need to make a purchase, duty-free shops are also available.
Read this helpful document to learn about the amenities and how they can help you overcome your difficulties.
| Airport Name | Mexico City International Airport |
| Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico |
| Contact Number | +52 55 2482 2400 |
| Arrivals & Departures Terminal | Terminal 1 |
| Airport Code | MEX |
| Country | United States |
| Working Hours | 24 hours |
| Air New Zealand Contact Number | +64 9 357 3000 |
| Airline Name | Air New Zealand |
| Official Website | https://www.airnewzealand.com |
| Tiktok | https://www.tiktok.com/notfound |
| https://x.com/flyairnz | |
| https://www.instagram.com/airnz/ | |
| https://www.facebook.com/AirNewZealand/ | |
| Youtube | https://www.youtube.com/c/airnz |
| Flight Ticket Booking | Ticket Rescheduling | Unaccompanied Minor |
| Web / Online Check-in | Airport Counter Check-in | Baggage Allowance |
| Kiosk Check-in | Airport and In-Flight Wifi | Flight Information |
| Missing Luggage | Travel with Pets or Animals | Visa-related Information |
| First Class and Business Class Seats Enquiries | Duty-free Allowance | Immigration Services |
| Privilege Club | Airport Lounges | Economy Class Seat Enquiries |
| Transit Information | Pet Relief Area | Delayed Flights |
| Seats Selection | Concierge Services | Privilege Club |
| Airport Facilities | In-Flight Entertainment | Cancellation And Refund |
At the Air New Zealand MEX Terminal, they take care of your needs very well and understand that you are provided space to feel, not for feeling lost. They also ensure that you will remain calm before boarding the flight.
If you need any help, you can contact them immediately without hesitation.