Find Your Bag: DEN Baggage Claim Carousels & Lost Luggage

At DEN, baggage retrieval for Fiji Airways (or other airlines) passengers is a quick process once you know how the system works. People will find the baggage claim on Level 5 of the Jeppesen Terminal. It features one large common baggage claim area provided with 19 carousels. There are signs above each of the carousels pointing to the flight number & airline that corresponds to the baggage. You will have no trouble locating your baggage. The entire baggage claim in the Denver Airport area is bright, spacious, & has a high level of visibility and directional signs. Also, porters are available to assist you with heavy bags, & carts are available for use free of charge at DEN. Overall, the process at DEN for retrieving baggage is extremely seamless. Once you receive your bags, you can quickly leave the airport behind.

Location of Baggage Claim at DEN Airport

The airport has a central terminal, which is the Jeppesen Terminal, where baggage claim is located on Level 5. There are clear directional signs that will direct you to all baggage claim areas. Once you arrive at the terminal, you can take an escalator, elevator, or stairs down to Level 5. Baggage claim is divided into two areas (east & west) to assist with traffic flow. The table below is where you will find the baggage claim:

How to Reach the Baggage Claim at Denver Airport?

Landing at Denver Airport & getting to baggage claim is easy for both domestic & international SAS Airlines (or other airlines) passengers. 

• On getting off from your flight at Concourses A, B, or C, follow the signs for “Baggage Claim”. Those signs will lead you to the train station located in the middle of your concourse. The trains run frequently and will take you directly to the Jeppesen Terminal within a few minutes. 
• Listen to the announcements! Once you reach Jeppesen Terminal Station on Level 4, you may take either an escalator, elevator, or stairs to drop to Level 5, where you will find baggage claim either East or West. 
• Digital monitors, located very near each of the carousels, will display your specific carousel number as soon as you deplane. 
• Passengers arriving via an international flight follow an identical process. But must first clear customs at the same level before collecting their bags.
• Whether you land on a domestic or international flight, plan on 10 to 20 minutes from the gate to the carousel, so you can get your luggage quickly and be on your way.

Phone Number of Baggage Claim at DEN

You will not only find the Denver International Airport Baggage Claim number but also the numbers of other departments, just in case. Please see the table below for contact information.

DEN Baggage Claim Layout: Attached Map

You can use the attached map below to find the baggage claim area at this airport. You can then locate each of the carousels & then find your airline’s assigned carousel. Take some help from the map below:

Facilities in the Baggage Claim Area

People at the DIA Baggage Claim area will witness a seamless and stress-free arrival. All of the assistance facilities can be found on Level 5 of the Jeppesen Terminal. Check out the facilities provided there, below:

Luggage Carts

You’ll find plenty of free or low-cost luggage carts from SmartCarts located near the baggage carousels, rental car lots, and curbside. You can rent a SmartCart for about $6 using cash or credit and receive a small deposit back after returning the cart. It has enough capacity to carry heavy or multiple pieces of luggage.

Porter Assistance 

There are porters available to assist travelers in lifting heavy luggage. They will direct you to the correct carousel or moving luggage carts. They help especially when traveling with small children, those with mobility limitations, or with multiple pieces of luggage.

Restrooms and Accessibility

Find the restrooms located near Level 5 & levels 1-4. You will also find family-sized restrooms available. Ramps, elevators, & other facilities are also available for travelers who require assistance with wheelchairs or strollers.

Lost Items

If you lost an item in the baggage claim area, then contact the Lost & Found office located in the Jeppesen Terminal. Airlines help recover lost items from flights and gates by providing service counters near baggage claim. Lost and Found Items in public areas can be reported by filing a free claim online or by calling the airport.

Nearby Amenities

Nearby are many ground transportation counters & wait areas for providing information while you wait. Their open design layout creates a soothing environment even when you are busy.

Frequently Asked Questions (FAQs)