Travelers flying with ITA Airways from Dubai International Airport are advised to check the terminal they are flying from in advance. Having a clear idea of the check-in, baggage drop, and boarding processes at the airport can make the experience much more convenient.
In the following guide, the key details of the ITA Airways DXB Terminal are discussed, including operational information, passenger amenities, and support services available at the airport.
ITA Airways operates from Terminal 1 in Dubai International Airport. The airport is quite popular for international flights, with the necessary amenities available to make travelers’ journeys more convenient.
At Terminal 1, travelers can complete all necessary formalities before moving on to the airport’s boarding gates. Passengers are advised to complete the check-in process in advance on the airport’s official website to save time during the airport experience.
| Airport Name | Dubai International Airport |
| Airport Address | 7929+J8 Dubai – United Arab Emirates |
| Contact Number | 877-793-1717 |
| Arrival & Departure Terminal | Terminal 1 |
| Airport Code | DXB |
| Working Hours | 24 hours |
| Official Website | https://www.ita-airways.com/ |
| Official X | https://x.com/ITAAirways |
| https://www.instagram.com/itaairways/ | |
| https://www.facebook.com/ITAAirways/ | |
| Youtube | https://www.youtube.com/@itaairways |
For passengers traveling to and from the ITA Airways Terminal at Dubai Airport, various services are provided to ensure a smooth and enjoyable flight experience.
At ITA Airways Terminal, passengers will be able to use various services, including high-speed Wi-Fi, international cuisine restaurants, cafes, duty-free shops, retail shops, ATMs, currency exchange counters, and comfortable seating areas. Moreover, passengers will be able to get assistance from ITA Airways representatives at various service counters.
| Flight Ticket Booking | Economy Class Seat Queries |
| Ticket Rescheduling | Transit & Connecting Flight Information |
| Ticket Cancellation & Refunds | Pet Relief Areas |
| Unaccompanied Minor Assistance | Flight Delays Assistance |
| Web / Online Check-in | Seat Selection |
| Airport Counter Check-in | Concierge Services |
| Baggage Allowance Information | Airport Facilities |
| Kiosk Check-in | In-Flight Entertainment |
| Airport and In-Flight Wi-Fi | Airport Lounges |
| Flight Status Updates | Mileage Plan Program |
| Missing or Delayed Luggage Support | Immigration Assistance |
| Traveling with Pets or Animals | Duty-Free Allowance Details |
| Visa & Travel Documentation Guidance | First Class & Business Class Inquiries |
For passengers who require assistance before traveling from Dubai Airport, ITA Airways Dubai Office, located at 7929+J8 Dubai – United Arab Emirates, offers assistance with various services, such as ticket booking, flight schedule changes, baggage allowance, cancellations, refunds, etc. These services can all be arranged by contacting them at 971 4 224 5555.
For passengers who require special assistance, such as wheelchair assistance, medical assistance, special meal requirements, or traveling with pets, they need to inform ITA Airways in advance so that the necessary arrangements can be made.
To navigate the airport with ease, travelers can use the Dubai airport map, available at various locations in Terminal 1. Additionally, travelers can use online Dubai airport maps to get precise directions to various locations such as check-in counters, security checks, departure gates, baggage claims, lounge facilities, washrooms, and food courts.
The ITA Airways Dubai Airport Terminal provides travelers with a seamless, pleasant experience, thanks to its access to amenities and services. To obtain assistance with check-in, baggage, or flight information, travelers can visit the ITA Airways help desk. Airport staff are always available to assist travelers, making their journey convenient and hassle-free.
ITA Airways’ central operating location is Terminal 1 at Dubai Airport. For the most up-to-date gate and terminal information as your scheduled departure approaches, please refer to the terminal details.
ITA Airways typically departs from Terminal 1 at Dubai Airport.
The ITA Airways generally lands at the Dubai Airport’s Terminal 1. For the most up-to-date information, please refer to the airport information screens.
Yes, if you use self-check-in or finish the check-in process online, you can avoid the long queues.
A medical/first-aid room is available at DXB Terminal 1.