AirAsia Terminal Soekarno–Hatta Airport – CGK
There are lots of things to do during a layover at the AirAsia CGK Terminal. You can stroll about the facility and rest in one of the nearby lodgings or sleeping pods. There’s more: your kids can run around in the kids’ play area, you can purchase duty-free items from the retail outlets, or sample the food at the local restaurants in the main lobby.
Additionally, the authorities will assist you at every turn if you are only traveling through the landing or departing. You can expect a straightforward check-in process, speedy screening and boarding, and professional luggage assistance at the AirAsia terminal.
Important Information of AirAsia at Soekarno–Hatta Airport
To make your experience at Soekarno–Hatta International Airport smoother, take some time to get familiar with AirAsia’s operations at the terminal. This will help you avoid wasting time searching for counters and services.
Here are key airport details, contact numbers, and essential links to assist you in planning your trip.
| Airport Name | Soekarno–Hatta International Airport |
| Airport Address | Jl. Raya Bandara Soekarno Hatta, Pajang, Kec. Benda, Kota Tangerang, Banten 15125, Indonesia |
| AirAsia Contact Number | +603-86600070 |
| Airport Code | CGK |
| AirAsia Ticket Counter Hours | 24/7 |
| Terminal | Terminal 3 |
| AirAsia Official Website | https://www.airasia.com/ |
| Official YouTube | https://www.youtube.com/user/airasia |
| Official Twitter | https://twitter.com/AirAsia |
| Official Facebook | https://www.facebook.com/AirAsia |
| Official Instagram | https://www.instagram.com/flyairasia/ |
Services & Amenities Offered by AirAsia at CGK Airport Terminal
While waiting at the AirAsia Soekarno–Hatta International Airport Terminal, take advantage of a wide range of services including top-notch dining, high-end shops, free Wi-Fi, and relaxing lounges.
With so many options, you are sure to find something to make your time at the airport more enjoyable. Check the table below to know more about the offerings!
| Flight Ticket Booking | Ticket Rescheduling | Unaccompanied Minor |
| Online Check-in | Airport Counter Check-in | Baggage Allowance |
| Kiosk Check-in | Airport and In-Flight Wifi | Flight Information |
| Missing Luggage | Travel with Pets or Animals | Visa-related Information |
| First Class and Business Class Seats Enquiries | Duty-free Allowance | Immigration Services |
| Privilege Club | Airport Lounges | Economy Class Seat Enquiries |
| Transit Information | Pet Relief Area | Delayed Flights |
| Seats Selection | Concierge Services | Privilege Club |
| Airport Facilities | In-Flight Entertainment | Cancellation And Refund |
Check List of AirAsia Terminals
AirAsia Jakarta Office Details Information
If you require immediate assistance, the AirAsia office at CGK Terminal is available to help. Located in Terminal 3, the staff is equipped to assist with lost items, bookings, and flight inquiries. It is conveniently located for all your urgent needs.
- AirAsia Jakarta Office Address: Soekarno–Hatta International Airport, Tangerang, Indonesia
- Contact Number: +62 21 55912648
- Email: airasiasupport@airasia.com
- Working hours: 24 Hours
Soekarno–Hatta Airport Map Location
With the Soekarno–Hatta International Airport terminal map, you will find clear directions to important spots like lounges, shops, and gates, ensuring that you won’t waste time searching for services.
Final Thoughts!
Utilize the services offered at the AirAsia CGK Terminal, check the flight schedule, and arrive on time with your wheelchairs. A smart travel tactic is to be completely aware of your surroundings and the resources available to you.
